• Manage large number of outbound calls in a timely and efficient manner
  • Follow communication scripts when handling different customer concerns
  • Obtain client information by making telephone calls, interviewing clients and verifying information
  • Determine eligibility by comparing client information to requirements
  • Maintain and improve quality results by adhering to standards and guidelines
  • Keep record of all conversations in the call center database in a comprehensible way
  • Meet personal/ team qualitative and quantitative targets
  • Contact potential or exisitng customers to inform about product or service.
  • Answer questions about product of the company
  • Ask questions to understand customer requirement and close sales.
  • Hanlde customer grievances to preserve banks reputation.
  • Direct prospects to the field sales team when needed

Job Details

Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 16, 2017
Posting Date:
Sep 18, 2017

Hillcrest Solutions (Private) Limited

Services · 2501-3000 employees - Islamabad, Karachi, Lahore

pHillcrest Solutions(Private) Limited is incorporated in Pakistan with the primary objective of providing Human Resource and Manpower Services to vast clientele across the Globe./p

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