We are looking for a bright and energetic technical writer with top-notch writing and editing skills to work closely with a state of the art team of IT enthusiasts.

Key Role

  • Must have excellent English and Technical writing skills in terms of language and sentence structure
  • Work with Enterprise Infrastructure team to obtain in-depth understanding of any client, product and documentation requirements
  • Provide technical knowledge and support to increase software usage by customers
  • Produce high-quality documentation that meets applicable standards of HiveWorx branding and is appropriate for the intended audience
  • Research, develop and document technical design specification and system requirement specifications (SRS)
  • Plan, develop, edit and organize operational procedures and user manuals via Ms Office
  • Review and analyse documents to maintain continuity of style of content
  • Create tutorials to help end-users use a suite of applications
  • Write API documentation for developers to enable them to access select resources
  • Identifying customers’ needs and recommending new content to address gaps in the company's current content
  • Determine the most logical way to present information and instructions for greatest reader comprehension and edit technical information accordingly
  • Develop business flows, graphics and illustrations using Ms Visio to complement technical writing
  • Ad hoc duties as required by our software business
  • Engage in technical meeting with the SME's to ensure that the specialized and technical topics are appropriately discussed and addressed

Other Skills Required 

  • Excellent English written and verbal communication skills, with strong attention to details
  • A passion for making the best impact on the customer experience through the user material that is prepared, and the teamwork required to deliver it
  • Minimum of 2 years' experience in preparing technical and user documentation for software applications
  • Ability to learn new software applications quickly, analyse and synthesize information
  • Solid hands-on knowledge of MS Office and Microsoft Team Foundation Server/Manage/Jira
  • Ability to work under pressure both independently and within a team, in a fast-paced environment
  • Strong interpersonal, organizational, and problem-solving skills, with the ability to manage multiple assignments

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
22 - 30 Years
Minimum Education:
Bachelors
Degree Title:
bachelors degree in any discipline
Career Level:
Entry Level
Minimum Experience:
1 Year (1+ year of experience in relevant field.)
Apply Before:
Nov 17, 2020
Posting Date:
Oct 16, 2020

Hive Worx (Pvt.) Ltd.

Information Technology · 51-100 employees - Islamabad

We are HiveWorx! A rapidly Growing Technology company catering to the Data needs of our Customers around the World! HiveWorx is a technology innovation house with proven expertise in niche product development and services. Our dynamic solutions provide our customers with valuable insight into their data, enabling their workforce to make better, informed decisions. HiveWorx’ innovative solutions are powered by strong, scalable & flexible frameworks, governance processes, methodologies and technologies. We aspire to deliver tangible value by building sustainable technology solutions which enable our customers in achieving their goals and objectives.

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