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Job Description

We are looking for a bright and energetic technical writer with top-notch writing and editing skills to work closely with a state of the art team of IT enthusiasts.

Key Role

  • Must have excellent English and Technical writing skills in terms of language and sentence structure
  • Work with Enterprise Infrastructure team to obtain in-depth understanding of any client, product and documentation requirements
  • Provide technical knowledge and support to increase software usage by customers
  • Produce high-quality documentation that meets applicable standards of HiveWorx branding and is appropriate for the intended audience
  • Research, develop and document technical design specification and system requirement specifications (SRS)
  • Plan, develop, edit and organize operational procedures and user manuals via Ms Office
  • Review and analyse documents to maintain continuity of style of content
  • Create tutorials to help end-users use a suite of applications
  • Write API documentation for developers to enable them to access select resources
  • Identifying customers’ needs and recommending new content to address gaps in the company's current content
  • Determine the most logical way to present information and instructions for greatest reader comprehension and edit technical information accordingly
  • Develop business flows, graphics and illustrations using Ms Visio to complement technical writing
  • Ad hoc duties as required by our software business
  • Engage in technical meeting with the SME's to ensure that the specialized and technical topics are appropriately discussed and addressed

Other Skills Required 

  • Excellent English written and verbal communication skills, with strong attention to details
  • A passion for making the best impact on the customer experience through the user material that is prepared, and the teamwork required to deliver it
  • Minimum of 2 years' experience in preparing technical and user documentation for software applications
  • Ability to learn new software applications quickly, analyse and synthesize information
  • Solid hands-on knowledge of MS Office and Microsoft Team Foundation Server/Manage/Jira
  • Ability to work under pressure both independently and within a team, in a fast-paced environment
  • Strong interpersonal, organizational, and problem-solving skills, with the ability to manage multiple assignments

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
22 - 30 Years
Minimum Education:
Bachelors
Degree Title:
bachelors degree in any discipline
Career Level:
Entry Level
Minimum Experience:
1 Year (1+ year of experience in relevant field.)
Apply Before:
Nov 17, 2020
Posting Date:
Oct 16, 2020
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Hive Worx (Pvt.) Ltd.

Information Technology · 51-100 employees - Islamabad

We are HiveWorx! A rapidly Growing Technology company catering to the Data needs of our Customers around the World! HiveWorx is a technology innovation house with proven expertise in niche product development and services. Our dynamic solutions provide our customers with valuable insight into their ...Read More

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