Posted May 25, 2022 92 views
Oversees and manages the set-up of Holidays by KPT and its associated processes and enhancement projects in line with the latest e-commerce trends to sell holidays to B2C & B2B customers.
Leads and directs the creation, marketing, sales, operations and continuous development of all Holidays by KPT products and delivers as per agreed timelines; introduce Holidays by KPT into trade and train the staff of agencies on how to book.
Establishes/builds on business relationships to maximize holidays by KPT market share and become a major force in the Pakistan outbound leisure travel segment; ensures revenue/volume targets are met as per adopted standards of quality
Manages all air/ground holidays products and rates; identifies new destinations for Holidays services; negotiates contracts terms with DMCs and suppliers to create holiday packages in the corresponding markets (fixed departures)
Ensures the operations of Holidays by KPT run with the highest quality of service to customers and in line with the company’s policies and procedures achieving error free operations.
Leads, directs, supports and monitors the performance of all Holidays by KPT associated staff to ensure that individual performance is optimized; this includes training on systems, operation process, product knowledge, etc.; conducts mystery shopping visits and calls to evaluate the performance of travel consultants and call center agents from both sales and operations aspects.
Job Details
Holidays by KPT
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