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Retail Assistant

Home Planet Nz Limited is a 100% homegrown New Zealand based furniture retailer that has been in business of selling furniture and appliances, our customer’s satisfaction is our top priority, and we are constantly evolving as we help Kiwis to create a home they love. We have a major focus on customer service and love enriching the lives and homes of our discerning customers by providing them with the perfect piece of furniture to suit their needs and wants and complete their own personal sanctuary.

Opportunity to work and settle in New Zealand, one of the fast-growing economies in the world. We take pride in top notch team of hardworking and passionate sales and marketing professionals with extensive experience in their specific areas of expertise and are looking for someone to join this team and embrace the new learning. You’ll be encouraged to show your entrepreneurial side of skills and can climb up the ladder to the store manager position with further opportunity for higher managerial role.

If you have experience with high-end retailing (not necessary in the furniture industry) and are looking for an opportunity with a stable and well recognized brand in New Zealand and have the drive to succeed while providing excellent customer service, this may be the role for you. We will nurture your talent by providing ongoing support and training to help you succeed.

Sounds like you?

To be successful in this role, you must have past experience in a similar role. The skills you will bring to the table:

Ability to connect and engage with customers over the phone and in store
Retail experience, home/lifestyle products an advantage
Keeping the store tidy and presentable
Unload & organize the weekly deliveries - keeping the stock room manageable!
Supporting customer pickups.
Ability to use a computer system for processing of incoming stock and dispatching customer collections
Inventory control through to stock takes
Strong communication skills with English proficiency and computer literacy
Enthusiasm! We love, love, love enthusiasm

Some key tasks will include:

Sell furniture products and services
Financing the sale
Use our point of sale and customer service system
Maintain the presentation of the store
Undertake operational work, such as assisting with stock-takes
Work across a 7-day roster, which includes weekend and public holiday shifts

About the benefits:

Visa support – Paid
Paid training programme – Product, finance and customer engagement both over the phone and in store
Exclusive staff discounts on our products
Guaranteed base salary
Uncapped commissions after probation of 6 months

Brands we own: Casa Beds & Appliances, Home Planet, The Lounge Suite Studio, The Bedroom Store, Furniture Clearance Outlet, Best Bargains

Don’t miss this opportunity, APPLY NOW!

Skills

Fluent in English Sales Computer Proficient Retail Knowledge

Job Details

Industry:

Media/Communications

Functional Area:

Retail

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Auckland, New Zealand

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Mar 04, 2023

Posting Date:

Feb 03, 2023

Work Environment

Supervisor’s gender:

Either

Percentage of female coworkers:

10-19%

Home Planet NZ Limited

Media/Communications · 11-50 employees - Auckland

Home Planet NZ Limited is in retail business of furniture and appliances for last 6 years and 15 years before that under a different legal name. Saleem Raza, director and the shareholder of the company has been working in the retail industry for the last 25 years. 12 Years ago, He started this company with a vision to sell affordable furniture and appliances under one roof. Since then, the company business is booming and we have become customers' first choice. You can check the google rating of all our trading names and the only thing you will find is 4.8 or 5 rating for all our stores and excellent comments. We focus on long term customers and to do that we go every extra mile to make sure the customer gets what he wants - educating the customer about the product and selling the right one, bag of chocolates with every purchase, quick delivery, feedback call and providing prompt action ,when any warranty or other issues arise. We have more than 20 suppliers on board including Harvey Norman, Sony, Noel Leeming, John young, Slumberzone and make sure only high-quality stock we sell to the customers. We have many finance companies on board so that customers can afford easily without shelling much out of their pocket which works good for us. We give our customers the same or maximum next day delivery as we have our own 3 trucks and a team of 5 drivers. We have an IT team of 4 people who actively handle our Digital Media platform. We aggressively promote on Google ad, Facebook, Radio and different applications used in Nz. To give high standard service to the customer we have a comprehensive training plan where our staff gets their hands on all technicalities and we make sure that no stone is left unturned when they are dealing with the customers. If you check our old database you will find beside a lot of new customers, there are a whole lot of existing customers coming back again to buy because we never leave their hands during or after the purchase. Our company is self-funded and does not have any single dollar loan from any third party.

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