Posted Nov 26, 2018
Responsibilities
· Assist the Manager in planning and implementing strategies to attract customers
· Coordinate daily customer service operations (e.g. sales processes, orders and payments)
· Track the progress of weekly, monthly, quarterly and annual objectives
· Monitor and maintain return products inventory
· Evaluate employee performance and identify hiring and training needs
· Supervise and motivate staff to perform their best
· Coach and support new and existing Sales Associates
· Suggest sales training programs and techniques
· Communicate with clients and evaluate their needs
· Analyze consumer behavior and adjust product positioning
· Handle complaints from customers
· Make sure your departmental employees adhere to company’s policies and guidelines
· Act as our brand representative and set an example for our staff
Skills
Job Details
Home Shopping Network
Home Shopping Network is proud to be Pakistan's Largest Online Retail store with a wide verity of products which are available for everyone in Pakistan by just a click of a button at extremely affordable prices. Home Shopping is proud to be Pakistan's Largest Online Retail store with a wide verity of products which are available for everyone in Pakistan by just a click of a button at extremely affordable prices. The Web based Online Shopping Portal has now been running for over 2 Years and it has made itself a name with a fan following from all over Pakistan. We today get over 100,000 hits everyday and this number is growing by the month as we go on providing excellent services to our customers across Pakistan. Starting of with a small office in Karachi just two years ago we have come a long way by now opening our own offices in Lahore, Islamabad, Faisalabad, Peshawar, China and Miami US and we feel this will greatly enhance its ability to breaking down cultural, physical and bureaucratic barriers and would result people to trust a little more in us and feel much safer shopping online! We have also recently moved our way towards the offline retail scene in Pakistan as we very recently launched our first Home Shopping's Retail outlet with the name of " Green Shop " in Karachi this year and soon we have plans to open many such Green Shop's across Pakistan.
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