Operations Coordinator

Horizon Tech is seeking an Operations Coordinator who is the central link between sales, production, installation, and city permitting. This person keeps every project organized, compliant, and ready to move from customer approval to final install. They handle the details that keep the shop running on schedule: file setup, material documentation, permitting, and clear communication across departments. This position combines design software knowledge with strong operational coordination. When done right, production runs smoother, installers stay informed, and permits get approved faster. Core Responsibilities:

1. File Setup & Organization

Create and manage job folders for each approved order (customer ® project subfolder).
Include proofs, survey photos, annotated install photos, and all necessary production details.
Finalize print-ready files in FlexiSign, Illustrator, or CorelDRAW.
Confirm materials, finishes, and mounting methods before marking jobs Ready for Production.

2. Material & Finish Documentation

Determine the correct material type, thickness, finish, and laminate for each project.
Document material requirements clearly (e.g., 10 sheets Coroplast, matte laminate).
Note print method (flatbed vs. vinyl application).
Provide a materials list so stock can be managed and ordered accordingly.

3. Permitting Coordination (Major function of this role)

Prepare and submit sign permit applications for multiple cities and counties.
Build complete permit packets including drawings, site plans, and supporting documentation.
Communicate with customers to collect business licenses, landlord authorizations, or other required documents.
Copy line manager on all submissions and city correspondence.
Track submittals, follow up for approvals, and log permit numbers in the Permit Tracker.
Store approved permits in the project folder and notify the team when jobs are cleared for production.

4. Production & Install Prep

Complete production handoff checklists for all approved jobs.
Prepare installer packets with proofs, site photos, and install notes.
Add approved jobs to the install calendar with full details and confirmed deadlines.
Deliver a Daily Huddle report summarizing all active jobs, deadlines, and pending installs.

5. Communication & Collaboration

Communicate proactively with Sales team missing details or proof clarifications.
Production job readiness and material notes.
Install scheduling and field details.
Permits and technical clarifications.
Vendor coordination when needed.
Keep communication short, clear, and documented in Monday.com or Slack.

Key Skills & Requirements:

Proficiency with FlexiSign, Adobe Illustrator, or CorelDRAW.
Understanding of sign materials, finishes, and printing methods.
Strong organizational and file-management skills.
Detail-oriented with excellent communication.
Ability to research and manage permit requirements across multiple municipalities.
Comfortable working in Monday.com and Slack.

Success in This Role Looks Like

Every production job starts completely and accurately.
Permits are submitted and approved efficiently, with no missed details.
Installers have complete packets and no unanswered questions.
The owners can focus on leadership, confident that the back-end operations are handled.
The entire operation runs smoother smart, fast, and together.

Other Details

Job Location: Shaheed-E-Millat Road, off to Shahrah-e-Faisal, Karachi.
Job Timings: Onsite, evening night shift following US EST.

Skills

Slack CorelDRAW Adobe Illustrator FlexiSign

Job Details

Industry:

Information Technology

Functional Area:

Operations

Total Positions:

1 Post

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

3 Years

Apply Before:

Dec 04, 2025

Posting Date:

Nov 03, 2025

Horizon Tech

Information Technology · 101-200 employees - Karachi

Horizon Technologies is an established IT services company having years of experience providing high-quality and cost-effective web development, IT Support and Surveillance solutions. Our expertise lie in Custom Web, mobile & Software Development, Surveillance (CCTV), Time Attendance and Access Control, IT consultancy & infrastructure, BPO & contact center work along with recruitment & IT Maintenance services. We are an one stop IT & office automation service provider where all your IT & business augmentation requirements are met under one umbrella of Horizon Technologies.