Responsibilities

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Identifying promising prospects through cold-calling, networking, and customer referrals.
  • Ensuring that all sales administration and customer service activities run smoothly.
  • Providing overall guidance to newly-recruited Sales Representatives
  • .Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations
  • .Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.
  • Analyzing sales metrics to determine whether current sales strategies are effective.
  • Conduct in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.

Requirements and skills

  • Proven experience as a key Account Manager/ Sales Executive.
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels

Excellent organizational skills

  • Ability in problem-solving and negotiation
  • Bachelor's degree in business management or administration, marketing, communications, or a related field is preferred.
  • Proven sales management experience.
  • Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software such as (Zoho, HubSpot Salesforce, etc.)
  • Strong negotiation and consultative sales skills.
  • Excellent analytical and problem-solving skills.
  • Outstanding organizational and leadership skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Excellent communication skills are mandatory

Note: Uncapped commission can be earned on top of your basic salary. This is an exclusive work-from-home opportunity, for those individuals who can work from home on the third shift. Job Timing: 7:00 PM – 4:00 AM (Mon to Fri)

Job Details

Total Positions:
1 Post
Job Shift:
Work from Home
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jan 04, 2023
Posting Date:
Dec 03, 2022

Horizon Technologies

Information Technology · 101-200 employees - Karachi

Horizon Technologies is an established IT services company having years of experience providing high-quality and cost-effective web development, IT Support and Surveillance solutions. Our expertise lie in Custom Web, mobile & Software Development, Surveillance (CCTV), Time Attendance and Access Control, IT consultancy & infrastructure, BPO & contact center work along with recruitment & IT Maintenance services. We are an one stop IT & office automation service provider where all your IT & business augmentation requirements are met under one umbrella of Horizon Technologies.

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