Apply For This Job


Job Description

  • Act as the initial point of contact for all IT related concerns from clients and employees
  • Monitors and troubleshoots escalated network issues, network firewalls, internet filtering software, wireless equipment, switches and routers, load balancers.
  • Capacity and performance planning, overseeing software upgrades on production platforms.
  • Manage routine changes, provision services, deployments, fault isolation, service recovery, and incident analysis.
  • Review network characteristics and recommend procurement of, and/or modifications to network components
  • Responds to escalated technical support issues and works the problem to resolution to reduce or prevent service interruptions.
  • Work closely with the Service Desk, Systems Admins, Operations, and Cloud Infrastructure teams to establish alignment and to determine technology needs and direction.
  • Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction
  • Maintain a working log detailed all required system updates, as well as date of completion
  • Experience installing and configuring computer systems and applications
  • Experience with Cloud, Server and VOIP
  • Ensure the security of an organization’s IT database by performing backups and updating security protocol
  • Professional written and interpersonal skills are essential when communicating with a co-worker, customers, and clients
  • Maintain detailed reports listing requests to technical assistance, steps taken to resolve them
  • Must maintain a log of ticket generation and problem-solving. 
  • Bachelors in IT a MUST and 2-3 years of experience.
  • English proficiency is MUST

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
20 - 37 Years
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Apr 13, 2021
Posting Date:
Mar 13, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

HQ Analytics Inc

Healthcare / Hospital / Medical · 11-50 employees - Lahore

pHQ Analytics is Lahore Based. We provide medical billing and back office management services in Healthcare system in USA./p

Similar Job Titles

Network Support Engineer

Sofstica Solutions, Karachi, Pakistan
Posted Apr 29, 2021

IT System / Network Admin

InvoZone, Lahore, Pakistan
Posted May 05, 2021

Assistant Network / Systems Engineer

EPIC IT Soft, Lahore, Pakistan
Posted Apr 22, 2021

VoIP Network Engineer

K&K IT, Multiple Cities, Pakistan
Posted May 01, 2021
View All