Job Purpose
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer queries will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Duties and responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Operation Manager
- Stay up-to-date with new products/services
Requirement
- Proven work experience for 2- 3 years as a Retail Sales Representative, Sales Associate or similar role
- Excellent communication skills in English and Urdu
- Understanding of the retail sales process
- Familiarity with consumer behaviour principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- Flexible to work in shift
- Male employees need to be flexible to work in Night shifts. (Compulsory)
Skills
Job Details
The leading regional HR solutions consultancy for businesses throughout the Asia, Middle East, GCC and North Africa. We are focused in providing the Asia, Middle East, GCC and North Africa with an unrivaled professional service in fulfilling all their HR requisites. We focus on all levels of HR Solutions in IT, Sales & Marketing and Media & Events. We also promote, invest and partner organizations such as emiratzation and women in technology. We are a local partner with regional knowledge, experience and reach.
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