Posted Apr 05, 2021 2 views
Our Client is one of the few IT Integration, Media, Design and Software Development companies in Pakistan that works with enterprise systems and companies. A privately owned company, provides professional services in IT Consultancy, Software Design and Development.
Services:
IIOT
IOT
Web Apps
WHAT ARE WE LOOKING FOR
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
OTHER DETAILS • Salary: 18k to 25k
• Experience: Fresh to 6 month
• Location: Karachi About HR Ways: HR Ways is Pakistan’s Premier Technology Recruitment Company Hiring for 150+ IT Giants, Startups and Next Generation Companies.
Our clientele ranges from World’s Largest SaaS Companies to Most acclaimed product companies and most prominent software development companies.
Job Details
HR WAYS (PRIVATE) LIMITED
HR WAYS (PRIVATE) LIMITED
What is your Competitive Advantage?
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