Network Support Executive

HR WAYS (PRIVATE) LIMITED Verified

Karachi , Pakistan

Posted Jun 08, 2021 230 views

PKR. 30,000 - 35,000/Month

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Job Description

Hiring for a video and broadcasting service company and is responsible for efficiently managing, monitoring and performing day to-day operations and upgrades at Tele Nest Teleport Earth Station.

Responsibility:

  • Daily Check and Monitoring of the sensitive hardware and software. 
  • Proven ability to function in a self-directed environment. 
  • Strong understanding of Ethernet, TCP/IP routing, Network packet analysis, Networking Tools. 
  • Must excel in a fast-paced, agile environment where critical thinking and strong problem solving skills are required for success. 
  • Innovative thinker who is positive, proactive, and readily embraces change. 
  • Handle clients professionally during all interfaces. 
  • Owning the troubleshooting till the resolution of a problematic hardware or software. 
  • Responsible for providing a clear and precise reason for every outage to give a clear Root Cause Analysis (RCA) to the customer. 
  • Analyze and monitor the Tele Nest's operated TV Channel feeds. Must be able to respond to the Technical Team and the Customer within seconds. 
  • Strong documentation skills - Must be able to log every issue to help the Team make the whole system more efficient and reliable. 
  • Strong Communication Skills - Must be able to communicate properly and professionally with the customer and the Technical Team. 
  • Punctuality - We are looking for an individual who is punctual to the core. 
  • Rotating Shifts - Must be able to work in rotating shifts (Morning, Evening and Night) 
  • Basic Knowledge of how video processing takes place - Individuals with an advanced knowledge about this will be preferred. 
  • Must be able to analyze and initiate a request if any hardware/software is required for up gradation before time. 
  • Must be able to communicate with the customer using Tele Nest's Ticketing System. Response Time is critical. 
  • Must have an attention to detail to find the slightest jerks or problematic audio on Tele Nest's feeds. 
  • Operate Sensitive satellite equipment and video processing equipment.

About You

  • Bachelor Degree in CS 
  • Good Performer under pressure 
  • Basic knowledge of Satellite communication and broadcast.
  • Strong written and verbal communication skills. 
  • Basic knowledge of how the ticketing system works. 
  • Energetic - Must be highly enthusiastic and motivated to carry out daily boring tasks. 
  • A Quick Learner - An individual who is a quick learner so that he can pave the path of his success. 
  • Networking Knowledge. 
  • Must have his own vehicle as traveling will be required.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
Fresh - 2 Years
Apply Before:
Jul 09, 2021
Posting Date:
Jun 08, 2021
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HR WAYS (PRIVATE) LIMITED

Recruitment / Employment Firms · 1-10 employees - Karachi

HR WAYS (PRIVATE) LIMITED

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