Hiring for one of the leading technology companies operating in Pakistan for the last 40 years and providing best off the shelf solutions for Technology Infrastructures, application and Systems Integrated Services. They have been working on RPA technologies for the last many years and providing RPA services to some of the renowned names in Pakistan. Robotic process automation (or RPA) is a form of business process automation technology based on metaphorical software robots (bots) or on artificial intelligence (AI)/digital workers.
Job Description:
KnowBe4 administration (setup & configuration, developing campaigns, risk scoring).
Creating and execution of Training & Phishing campaigns.
User management (ensuring email deliveries, training, resolving user issues).
Carrying out Customer Success tasks, both technical and non-technical.
Close coordination with vendor CSM for speedy resolution of issues.
Off-hours availability to work with incident response teams.
Monitoring and management of phishing and other social engineering attacks.
HR WAYS (PRIVATE) LIMITED