This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Mar 20, 2023 166 views
PKR. 150,000 - 200,000/Month
Job Description:
- You will provide reporting on the activity (weekly, monthly, committee, KPI, SLA report…)
- You will support the project manager in contract renewal and sales with new offers proposals.
- You will manage the incidents follow up in respect with the SLA and manage escalation if needed.
- You will analyze customer incidents to define the root cause and define appropriate procedure to solve them.
- You coordinate and follow actions of 3rd party or Level 3 if necessary as per process.
- You will be able to test and install changes on customer sites and perform the acceptance of the delivery.
- We will manage actions defined in the contract such as preventive maintenance or software new release installation.
- You will provide internal reporting of the account activity and profitability and manage the contract regularly in corporate tools, in respect with process
Travel: Job responsibilities require frequent travel to the border control points including Chaman and Torkham.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Apr 21, 2023
Posting Date:
Mar 20, 2023
Work Environment
Supervisor’s gender:
Either
Percentage of female coworkers:
20-29%
HR WAYS (PRIVATE) LIMITED
Recruitment / Employment Firms · 1-10 employees - Islamabad
HR WAYS (PRIVATE) LIMITED
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