Posted Feb 12, 2019 20 views
· Handling of inbound call, responding to customer inquiries, handling and resolving of customer complaints, to provide customers with product and service information and ensure customer satisfaction at all times.
· Enter customer information in data bases, process orders, forms and applications where require
· Provide promotion information to customers and get feedback.
· Making Out bound Call to contact businesses or private individuals by phone and deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation, describe products and services, respond to questions, obtain customer information, obtain possible customer leads
· Data entry and maintenance of customer/potential customer data bases
· Follow up on initial contacts
· Maintain records of telephonic interactions, orders and accounts
· Keep customer update and inform about the new changes in the operation and/or system
Job Details
HRSG Outsourcing Pvt Ltd
pYour Partner in Human Capital Management HRS Global (HRSG) is a leader in the HR services industry; creating and delivering services that enable our clients to succeed in a highly competitive market place. HRSG offers a range of services for the entire employment and business spectrum. Established in 1992, HRSG has offices and affiliates in the United States of America, Pakistan, Banglades, and UAE, with over 370 clients. HRSG is an advisor of choice amongst top companies seeking guidance and counsel on senior leadership needs. We place quality at the centre of everything we do, and solicit candid feedback at every opportunity in order to continually improve our services. HRSG is a company characterized by a can-do spirit, decentralized management, and an entrepreneurial atmosphere. The focus of HRSG is to augment productivity through improved quality, efficiency and cost-reduction for its clients' human assets, enabling them to focus on their core business activities. Our network of offices enables us to meet the needs of our clients: some of the world's largest multinational corporations as well as small and medium size enterprises, entrepreneurial businesses, private equity firms, family-owned companies and nonprofit organizations./p
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