Posted Dec 31, 2021 11 views
Retain and upsell to existing customers through personalized self self-service.
- Ensure smooth execution of the end end-to -end shipment lifecycle by working closely with the customer as well as internal stakeholders from operations and back back-offices across the globe
- Pro -actively support the customer to build trust and operational confidence through phone, chat and email while encouraging/pushing self self-service functions
- Upsell new products and services to existing KeepTradin customers to drive revenue growth
- Actively monitor customer NPS and ensure that customer insights and suggestions for automation are shared with the manager
- Effectively manage your time and priorities to balance sales and customer service activities
- Support global team of colleagues in reaching key metrics trough collaboration and capacity sharing
Job Details
HRSG Outsourcing Pvt Ltd
pYour Partner in Human Capital Management HRS Global (HRSG) is a leader in the HR services industry; creating and delivering services that enable our clients to succeed in a highly competitive market place. HRSG offers a range of services for the entire employment and business spectrum. Established in 1992, HRSG has offices and affiliates in the United States of America, Pakistan, Banglades, and UAE, with over 370 clients. HRSG is an advisor of choice amongst top companies seeking guidance and counsel on senior leadership needs. We place quality at the centre of everything we do, and solicit candid feedback at every opportunity in order to continually improve our services. HRSG is a company characterized by a can-do spirit, decentralized management, and an entrepreneurial atmosphere. The focus of HRSG is to augment productivity through improved quality, efficiency and cost-reduction for its clients' human assets, enabling them to focus on their core business activities. Our network of offices enables us to meet the needs of our clients: some of the world's largest multinational corporations as well as small and medium size enterprises, entrepreneurial businesses, private equity firms, family-owned companies and nonprofit organizations./p
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