HRSI is looking “Claim Officer” for one of its E-Commerce Client.
Gender: Female
- To manage the E2E claims and operations process with internal and external stakeholder.
- Minimization and salvaging customer & vendor experience.
- Analyze all claims to ensure service level agreements and prepare reports for various business units and all receivables and provide the report to all clients and management.
- Coordinate with other teams including Finance, Fulfilment teams, Logistics and 3PLs for all SLAs aligned, ensuring smooth processes.
- Develop, built, and maintain relationships with Internal / External stakeholders while representing the company and assisting in creating a conducive business environment.
- Reconciling of 3PL weekly/monthly claims outstanding’s
- Manage Daily escalation and ticketing system queue’s with internal stakeholders.
- Other tasks/additional alignments assigned by the Management.
Requirements:
- Preferred experience in Finance, CRM, or Operations.
- Strong interpersonal, research and analytic skills.
- Relevant experience of 1-2 years with a known organization.Minimum bachelor’s degree of Supply chain from an accredited university.
Job Details
Human Resource Solutions International (HRSI) was constituted in early 2004 and today we are amongst the leading HR solution providers and Executive Search firms in Pakistan. We are privileged to be considered premier human resource solutions for our clients; we perform the role of being a distanced HR department for our clients, carefully analyzing and fulfilling all their needs. rnOn the Executive Research front, HRSI assists over 70 MNCs & Blue Chip clients in Pakistan, Southeast Asia & UAE operating in 20 different Industry verticals. HRSI is also an exclusive partner of “The International Executive Search Federation (IESF)”; world’s largest executive search network, with an alliance of leading executive search firms, in 43 countries. Therefore, HRSI excels in providing global reach via local partnerships.
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