Posted Oct 18, 2021 6 views
HRSI is looking “Customer Service Executive” for one of its clients.
Position: Customer Service Executive
Salary: 35,000 - 45,000 per Month.
Job Type: Permanent
Total Experience: 1 – 2 Years in Customer Service.
Gender: Female
Requirements:
- Communicate effectively with customers and prospects via chat.
- Direct customers to product information resources, including those available on the Internet.
- Learn the psychology of Internet customers and work with them accordingly to assist in closing the Transaction.
- Learn product to provide the most accurate responses to customers.
- Provide exceptional service as you respond to questions.
- Respond to customers in an expected timely manner and can manage multiple chats at a time.
- Handle problems of the customer and provide resolution as per the SOP.
- Work and communicate with cross-functional teams to ensure user queries are resolved in a short turnaround time.
- Should be able to work in a fast-paced and busy environment.Follow pre-defined SOPs (Standard Operating Procedures) and policies.
Job Details
Human Resource Solutions International (HRSI) was constituted in early 2004 and today we are amongst the leading HR solution providers and Executive Search firms in Pakistan. We are privileged to be considered premier human resource solutions for our clients; we perform the role of being a distanced HR department for our clients, carefully analyzing and fulfilling all their needs. rnOn the Executive Research front, HRSI assists over 70 MNCs & Blue Chip clients in Pakistan, Southeast Asia & UAE operating in 20 different Industry verticals. HRSI is also an exclusive partner of “The International Executive Search Federation (IESF)”; world’s largest executive search network, with an alliance of leading executive search firms, in 43 countries. Therefore, HRSI excels in providing global reach via local partnerships.
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