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Job Description

Responding appropriately to, and effectively resolving, user incidents, queries or complaints.

Support and resolve issue of NLE’s to related Editing software (FCP, Video Converters etc..).

Rebuilds of Mac workstations.

Installation of Mac softwares.

Break/Fix support for Apple OSX and iOS products.

Provision of advice and best practice as an Apple solutions authority.

Desk side and remote support to Apple users.

To be a source of expertise on Apple technology for peers and colleagues

Involvement and presence in core Virtual Teams.

‘Hands on’ problem solving approach, solving problems within time frame.

Take ownership of incidents assigned to you and manage them through to resolution.

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Oct 13, 2017
Posting Date:
Oct 03, 2017
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HUM Network Ltd

Media/Communications · 301-600 employees - Islamabad

Hum TV is a 24-hour Pakistani entertainment TV channel based in Karachi. It is the first brand of Hum Network Limited. Hum Network Limited was known as Eye Television Network Limited prior to January 21, 2011. Hum TV began its transmission on January 17, 2005.

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