Customer Support Representative

Human Resources Exigence Verified

Gujranwala , Pakistan

Posted Nov 29, 2018 342 views Report Job

PKR. 20,000 - 30,000/Month

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Job Description

HRE – Human Resources Exigence Require CSR for one of its client located at Gujranwala

Incumbent will be responsible for

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelor (14 Years)
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Dec 29, 2018
Posting Date:
Nov 29, 2018
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Human Resources Exigence

Recruitment / Employment Firms · 1-10 employees - Gujranwala

HRE is a team of young, vibrant and focused Human Capital Consultants who are committed to providing better options to your business at all levels in HR domains. Our professional team holds 360 expertise in Human Resources Functions.

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