Customer Services Representative

I-logistics Pvt Ltd Unverified

Lahore, Pakistan

Posted Dec 05, 2017 442 views

PKR. 20,000 - 30,000/Month

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Job Description

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

Job Details

Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Bahria Town Lahore, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 05, 2018
Posting Date:
Dec 05, 2017
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I-logistics Pvt Ltd

Importers/ Distributors/Exporters · 11-50 employees - Lahore

I-logistics Pvt Ltd

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