We are searching for a professional Caller for Inbound and Outbound calls to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services and initiating Sales
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting..
Note: You must take this online test to complete your job application. Click the button to take the test now or visit your dashboard to take it later. You can also find a link to this test in your registered email address.
Rozee.pk is not in business with below-mentioned companies due to multiple fraudulent recruiting complaints/activities which begun with fictitious interview inquiries sent by instant message (IM), email, or text. If the employer asks you to pay money for any purpose including processing to shortlisting, please immediately report at [email protected].