Posted Sep 30, 2016 15 views
Key Responsibilities: 1. Own the overall success of new client implementations, including time and risk management, resource coordination and project execution.
2. Serve as primary point of contact for the customer throughout the implementation project, and successfully transition the relationship at the end of the project.
3. Assists Sr. Manager Implementations or Project Manager, hereafter called the Manager in planning, monitoring and execution of implementation projects
4. Coordinates with cross-functional teams and drives the entire project lifecycle with a customer-centric view
5. Prepares project schedules and other project artifacts in coordination with the Manager, and relevant stakeholders
6. Clearly identifies project resources, deliverables, dependencies, timelines and expectations for smooth project execution
7. Coordinates with clients, payment networks, FIs, client facing groups, PMO, Business Analysts etc. to facilitate in gathering, clarification, elaboration and documentation of project requirements
8. Coordinates with relevant stakeholders in requirements change management and ensures that affected plans or artifacts are timely updated and communicated to relevant stakeholders 9. Coordinates and tracks progress with team members comprising diverse organizational units and seniority levels for timely completion of project activities
10. Works closely with team members to ensure that all client requirements are clearly understood and implemented
11. Develops deep understanding of the processes involved in client implementations both within and outside CIG
12. Proactively facilitates in identifying and resolving project issues, risks and conflicts with a positive frame of mind, maintaining a healthy collaborative spirit
13. Effectively communicates with clients, project team and other stakeholders to keep them abreast with project status as per their relevance and business needs, using the most suitable channels available
14. Serves as a key driver to reach an early go-live for assigned clients
15. Collects, compiles, analyzes and reports project and process data to facilitate the stakeholders in making informed decisions about projects and process improvement
16. Facilitates in compliance and process assurance related to assigned projects
17. May be assigned on multiple projects
Required Qualifications and Competencies Education: A degree in computer science, software engineering, IT or equivalent. An additional business degree would be considered a plus
Experience: 4-6 years experience in software engineering or software quality assurance with at least 2+ years in project management
Competencies:
1. Sound knowledge of project management and SDLC
2. Excellent communication skills, both oral and written English
3. Strong analytical and problem solving skills
4. Attention to details and commitment to quality
5. Capacity to grasp complex concepts and an appetite for learning
6. A team player with excellent interpersonal and customer service skills
7. The ability to manage multiple projects
8. Drive to execute and deliver on time under impossible deadlines
9. Ability to thrive in stress
10. Readiness to maintain flexible timings to serve global clientele across different time zones
Job Details
i2c Pakistan
i2c, Inc. is a Silicon Valley-based company that enables financial institutions, corporations, brands and governments around the world the ability to launch profitable next-generation financial products. Our global, cloud-based platform supports virtually any prepaid, debit or credit program in plastic, virtual or mobile form. Clients around the world rely on us to get to market quickly with differentiated products that meet their customers' unique needs. The i2c team is made up of nearly 400 smart, hard-working people in offices across the world. And we're growing! Our executive team, as well as the Sales, Marketing and Business Advisory groups, are based in Silicon Valley and Singapore. IT Operations, Engineering and Client Services are focused on delivering world class products and services from our Lahore facility. Together, we serve clients in six continents and support end consumers in 216 countries and territories. As a growing company operating in the center of an exploding industry, we routinely fill positions in these key departments: Engineering The Engineering team specializes in web & mobile applications, interfaces, telephony, graphics, application security and transaction processing. They work hard to develop highly configurable products that push boundaries within our industry. IT Operations This team works 24/7/365 to ensure that our global data centers provide 99.99% up time and fool proof data security for our clients. Their areas of expertise include information security, network operations, server management, database management, software change management, telephony, service delivery and application performance management. Information Security The Information Security team ensures internal and external audits of our applications and networks, internal and external ethical hacking, automated security scanning and risk management. our commitment to information security is externally confirmed by its yearly PCI-DSS certification and SSAE-16 valida
What is your Competitive Advantage?
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
