Posted Nov 20, 2019 35 views
- Primarily responsible for monitoring, analyzing and investigating payment card transactions and account activity for potential fraud.
- Works with clients, program managers, CET, CIG during client on-boarding to review program setup with respect to fraud control.
- Reviews and analyzes transaction data from application interfaces and transaction logs to identify suspicious activities and detect fraud.
- Trend analysis of transactions and identification of suspicious activity immediately and take necessary actions.
- Investigates suspicious activities to verify fraudulent transactions and takes measures to control, mitigate and prevent further risks.
- Assists Project Manager in review and monitoring of OTRS tickets, Deployment forms, adherence for laid down processes.
- Logs fraud cases and suspicious activities with detailed notes and comments.
- Works closely with relevant groups and timely reports and alerts concerned units, clients, banks, program managers and other stakeholders for effective response to payment fraud and associated risks.
- Suggests enhancements and improvements to fraud management system, and fraud rule engine, based on fraud patterns identified through transaction analysis and overall trends and statistics reported in the payment industry.
- Analyzes card program transactions to identify emerging patterns associated to specific card programs or account types and devise or facilitate in devising an effective strategy to secure the program and cardholder accounts.
- Coordinates with program managers to set appropriate program parameters necessary for fraud prevention and control.
- Regularly files fraud reports on payment networks systems (MasterCard, VISA systems such as SAFE and VROL etc.
- Coordinates with Financial Ops on client billing related to fraud services.
- Ensures 100% compliance to internal and external SOPs, standards and regulatory requirements.
- Continuously works to improve fraud management processes and best practices.
- Stays abreast with regulations, fraud trends, industry best practices related to fraud control.
- Willingness to work in day or night shift to ensure 24/7 operations.
Skills:
Strong maths and statistics knowledge/ experience is a plus
Skills
Job Details
i2c Pakistan
i2c, Inc. is a Silicon Valley-based company that enables financial institutions, corporations, brands and governments around the world the ability to launch profitable next-generation financial products. Our global, cloud-based platform supports virtually any prepaid, debit or credit program in plastic, virtual or mobile form. Clients around the world rely on us to get to market quickly with differentiated products that meet their customers' unique needs. The i2c team is made up of nearly 400 smart, hard-working people in offices across the world. And we're growing! Our executive team, as well as the Sales, Marketing and Business Advisory groups, are based in Silicon Valley and Singapore. IT Operations, Engineering and Client Services are focused on delivering world class products and services from our Lahore facility. Together, we serve clients in six continents and support end consumers in 216 countries and territories. As a growing company operating in the center of an exploding industry, we routinely fill positions in these key departments: Engineering The Engineering team specializes in web & mobile applications, interfaces, telephony, graphics, application security and transaction processing. They work hard to develop highly configurable products that push boundaries within our industry. IT Operations This team works 24/7/365 to ensure that our global data centers provide 99.99% up time and fool proof data security for our clients. Their areas of expertise include information security, network operations, server management, database management, software change management, telephony, service delivery and application performance management. Information Security The Information Security team ensures internal and external audits of our applications and networks, internal and external ethical hacking, automated security scanning and risk management. our commitment to information security is externally confirmed by its yearly PCI-DSS certification and SSAE-16 valida
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