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Job Description

  • Title of the Job: Customer support executive - Domestic
  • Brief description of the job:
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Working Hours: 9 hour shift
  • Requirements (Education): Bachelors qualified
  • No. of Vacancies: 20
  • Skills & Abilities:
  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills
  • Age limit: 20 to 30
  • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
  • Gender: Male & Female
  • Job Shift: On Rotation
  • Job Type: Full-time
  • Salary: 15,000 to 25,000 per month
  • Transport: Conveyance will be provided to females only, males own transport.

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Gender:
No Preference
Age:
20 - 30 Years
Minimum Education:
Bachelors
Career Level:
Intern/Student
Minimum Experience:
Fresh
Apply Before:
Nov 02, 2018
Posting Date:
Oct 02, 2018
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Ibex

BPO - Islamabad, Karachi, Lahore, Rawalpindi

Delivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries t ...Read More