Apply For This Job

Close
or

Job Description

Title of the Job: Customer support executive - Domestic

Brief description of the job:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Working Hours: 9 hour shift

Requirements (Education): Bachelors qualified

No. of Vacancies: 20

Skills & Abilities:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

Age limit: 20 to 30

Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

Gender: Male & Female

Job Shift: On Rotation

Job Type: Full-time

Salary: 15,000 to 25,000 per month

Transport: Conveyance will be provided to females only, males own transport.

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
20 - 30 Years
Minimum Education:
Bachelor (14 Years)
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 03, 2018
Posting Date:
Sep 03, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Ibex

BPO - Islamabad, Karachi, Lahore

Delivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries t ...Read More

Similar Job Titles

Customer Support Executive

Ibex, Multiple Cities, Pakistan
Posted Nov 05, 2018

Customer Support Specialist

Ibex, Multiple Cities, Pakistan
Posted Nov 05, 2018

Customer Support Team Lead

Source Path Pvt. Ltd., Lahore, Pakistan
Posted Nov 13, 2018

Customer Support Executives

Dableu.LLC, Karachi, Pakistan
Posted Nov 08, 2018
View All