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Job Description

Job Description: 

  • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely back to customers, track and resolve any issues regarding the service
  • Contribute to customer development role
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

Required Skills:

  • Matric/O Levels or above
  • Age limit: 18-45
  • Excellent communication (French)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility to work in shifts
  • Customer-centric attitude

Job Details

Industry:
BPO
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 45 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Feb 01, 2021
Posting Date:
Dec 17, 2020
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ibex

BPO · More than 5000 employees - Lahore

ppDelivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to ...Read More

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