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Job Description

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

• Follow up to ensure that appropriate actions were taken on customers’ requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Gender:
No Preference
Age:
20 - 33 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
May 27, 2019
Posting Date:
Apr 26, 2019
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ibex

BPO - Islamabad, Karachi, Lahore, Rawalpindi

ppDelivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to ...Read More

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