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Customer Support Specialist - International
ibex
Multiple Cities, Pakistan
Posted Nov 23, 2020 2128 views
PKR. 25,000 - 60,000/Month
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CloseJob Description
We are looking for a Customer Support Specialist - International Job Role:
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate timely back to customers, track and resolve any issues regarding the service
- Contribute to customer development role
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.
Job Specification:
- O Levels/Matric or above
- Age limit:
- Excellent command over English, with good American or Neutral accent
- Excellent communication (Listening, Speaking & Writing)
- Proficiency with MS Office particularly MS Excel
- Flexibility & Adaptability
- Customer-centric attitude
- Emotional Intelligence and Critical Thinking
- Self-motivated, assertive, and responsive
Job Details
Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
Rotating
Gender:
No Preference
Age:
18 - 45 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
Fresh
Apply Before:
Dec 25, 2020
Posting Date:
Nov 23, 2020
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ppDelivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to ...Read More
