Customer Support Specialist - International

ibex Verified

Multiple Cities, Pakistan

Posted Feb 02, 2021 1389 views

PKR. 25,000 - 60,000/Month

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Job Description

We are looking for a Customer Support Specialist - International Job Role:

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.

  • Collaborate and build relationships with customers to strengthen service competitiveness

  • Communicate timely back to customers, track and resolve any issues regarding the service

  • Contribute to customer development role

  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.

Job Specification:

  • O Levels/Matric or above

  • Age limit:

  • Excellent command over English, with good American or Neutral accent

  • Excellent communication (Listening, Speaking & Writing)

  • Proficiency with MS Office particularly MS Excel

  • Flexibility & Adaptability

  • Customer-centric attitude

  • Emotional Intelligence and Critical Thinking

  • Self-motivated, assertive, and responsive

Job Details

Total Positions:
35+ Posts
Job Shift:
Job Type:
No Preference
18 - 45 Years
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
Apply Before:
Mar 03, 2021
Posting Date:
Feb 02, 2021
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BPO · More than 5000 employees - Islamabad, Karachi, Lahore, Rawalpindi

ppDelivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to ...Read More

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