Customer Support Specialist - International

ibex Verified

Multiple Cities, Pakistan

Posted Oct 19, 2020 994 views

PKR. 25,000 - 60,000/Month

Apply For This Job

Close

Job Description

We are looking for a Customer Support Specialist - InternationalJob Role:

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely back to customers, track and resolve any issues regarding the service
  • Contribute to customer development role
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.

Job Specification:

  • O Levels/Matric or above
  • Age limit:
  • Excellent command over English, with good American or Neutral accent
  • Excellent communication (Listening, Speaking & Writing)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility & Adaptability
  • Customer-centric attitude
  • Emotional Intelligence and Critical Thinking
  • Self-motivated, assertive and responsive

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 45 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
Fresh
Apply Before:
Nov 21, 2020
Posting Date:
Oct 19, 2020
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

ibex

BPO · More than 5000 employees - Islamabad, Karachi

ppDelivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to ...Read More

Similar Job Titles

Customer Support Specialist

FDS Communications, Multiple Cities, Pakistan
Posted Nov 12, 2020

Customer Support Specialist - International

ibex, Multiple Cities, Pakistan
Posted Nov 23, 2020

Customer Support Specialist

Contour Software, Karachi, Pakistan
Posted Sep 11, 2020
View All