Customer Support Specialist - International

ibex Verified

Karachi , Pakistan

Posted Sep 21, 2020 567 views

PKR. 25,000 - 60,000/Month

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Job Description

We are looking for a Customer Support Specialist - InternationalJob Role:

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely back to customers, track and resolve any issues regarding the service
  • Contribute to customer development role
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.

Job Specification:

  • O Levels/Matric or above
  • Age limit:
  • Excellent command over English, with good American or Neutral accent
  • Excellent communication (Listening, Speaking & Writing)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility & Adaptability
  • Customer-centric attitude
  • Emotional Intelligence and Critical Thinking
  • Self-motivated, assertive and responsive

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Experienced Professional
Minimum Experience:
Fresh
Apply Before:
Oct 22, 2020
Posting Date:
Sep 21, 2020
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ibex

BPO · More than 5000 employees - Karachi

ppDelivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries to ...Read More

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