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Job Description

·         Title of the Job: Customer Support Specialist – International

·         Brief description of the job:

ü  Timely preparation of rates and quotes for customers and overseas agents.

ü  Collaborate and build relationships with customers to strengthen service competitiveness

ü  Communicate timely correspondence back to customers, track and resolving any issues regarding product.

·         Timings: 9 hours shift

·         Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

·         No. of Vacancies: 30

·         Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

·         Ability to work in a blended operations and customer development role

·         Self-motivated, assertive, and respond to brand metrics.

·         Manages complex transactional or emotional customer situations promptly and professionally.

·         Ability to multi-task in a fast paced environment with rapidly changing priorities

·         Contributes to building a positive team spirit and puts success of team above their own interests.

·         If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

·         Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

·         Salary: up to Rs. 55,000/-

·         Transport: Conveyance will be provided.

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
18 - 45 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Intern/Student
Minimum Experience:
Fresh
Apply Before:
Oct 03, 2018
Posting Date:
Sep 03, 2018
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Ibex

BPO - Islamabad, Karachi, Lahore

Delivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries t ...Read More

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