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Job Description

Title of the Job: Customer Support Specialist – International

Brief description of the job:

  • Timely preparation of rates and quotes for customers and overseas agents.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.

Timings: 9 hours shift

Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

No. of Vacancies: 30

Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

  • Ability to work in a blended operations and customer development role
  • Self-motivated, assertive, and respond to brand metrics.
  • Manages complex transactional or emotional customer situations promptly and professionally.
  • Ability to multi-task in a fast paced environment with rapidly changing priorities
  • Contributes to building a positive team spirit and puts success of team above their own interests.

If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

Salary: up to Rs. 55,000/-

Transport: Conveyance will be provided.

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
18 - 40 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Intern/Student
Minimum Experience:
Fresh
Apply Before:
Feb 01, 2019
Posting Date:
Jan 01, 2019
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Ibex

BPO - Karachi

Delivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries t ...Read More

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