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Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation

ü  Requirements (Education): Bachelors qualified

ü  Age limit: 20 to 30

ü  Salary: 13,000 to 18,000 per month

ü  Job Shift: On Rotation

 

 

 

 

 

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Gender:
No Preference
Age:
20 - 30 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 28, 2016
Posting Date:
Sep 28, 2016
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Ibex Global

BPO - Islamabad, Karachi, Lahore

Delivering superior customer services for over 10 years, IBEX Global is a business process outsource offering an integrated suite of services that supports an expansive array of customer facing solutions. Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutio ...Read More

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