Please turn on your javascript Customer Support Executive Job, Islamabad, Karachi, Lahore, Rawalpindi, Ibex. - ROZEE.PK

Customer Support Executive

Ibex. Verified

Multiple Cities, Pakistan

Posted Mar 20, 2017 2374 views

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Job Description

o   Title of the Job: Customer support executive - Domestic

o   Brief description of the job:

·         Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

·         Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

·         Follow up to ensure that appropriate actions were taken on customers’ requests.

·         Refer unresolved customer grievances or special requests to designated departments for further investigation.

o   Working Hours: 9 hour shift

o   Requirements (Education): Bachelors qualified

o   No. of Vacancies: 35+

o   Skills & Abilities:

·         Proficient with MS Office particularly MS Excel (Spreadsheet)

·         Possess Knowledge of Call Centre Operations

·         Must be flexible to work in shifts

·         Excellent communication skills

o   Age limit: 18 to 30

o   Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

o   Gender: Male & Female

o   Job Shift: On Rotation

o   Job Type: Full-time

o   Salary: 14,000 to 18,000 per month

o   Transport: Conveyance will be provided to females only, males own transport.

o   Job Location: Karachi / Lahore / Islamabad

Job Details

Total Positions:
35+ Posts
Job Shift:
Job Type:
Full Time/Permanent
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Apr 15, 2017
Posting Date:
Mar 20, 2017
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BPO - Islamabad, Karachi, Lahore, Rawalpindi

Delivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries t ...Read More

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