Customer Support Specialist

Ibex Verified

Multiple Cities, Pakistan

Posted Mar 20, 2017 2228 views

Apply For This Job

Close
or

Job Description

·         Title of the Job: Customer Support Specialist – International

·         Brief description of the job :

ü  Timely preparation of rates and quotes for customers and overseas agents.

ü  Collaborate and build relationships with customers to strengthen service competitiveness

ü  Communicate timely correspondence back to customers, track and resolving any issues regarding product.

·         Timings: 9 hours shift

·         Requirements (Education): O-Level / A-Level / Intermediate / Bachelors

·         No. of Vacancies: 35 +

·         Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.

·         Ability to work in a blended operations and customer development role

·         Self-motivated, assertive, and respond to brand metrics.

·         Manages complex transactional or emotional customer situations promptly and professionally.

·         Ability to multi-task in a fast paced environment with rapidly changing priorities

·         Contributes to building a positive team spirit and puts success of team above their own interests.

·         If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

·         Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

·         Salary: upto Rs. 45,000/-

·         Transport: Conveyance will be provided.

·         Job Location: Karachi / Lahore / Islamabad

Job Details

Industry:
BPO
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Apr 15, 2017
Posting Date:
Mar 20, 2017
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Ibex

BPO - Islamabad, Karachi, Lahore, Rawalpindi

Delivering innovation for over 14 years, ibex. offers an integrated suite of services in a wide range of industrial sectors including but not limited to financial, telecommunications, marketing, human resources, retail, energy, travel, automobile, technology, healthcare and insurance industries t ...Read More

Similar Job Titles

Customer Support Representative

Ibex, Multiple Cities, Pakistan
Posted May 22, 2018

Customer Support Executives

Skillgains, Rawalpindi, Pakistan
Posted May 17, 2018

Customer Support Specialist

Modisoft Pvt Ltd, Karachi, Pakistan
Posted May 08, 2018

Customer Support Specialist

Ibex, Karachi, Pakistan
Posted May 07, 2018
View All
I found a job on Rozee!
Rozee Career Talks