Field Support Engineer

Ibex Verified

Multiple Cities, Pakistan

Posted Oct 03, 2016 4 views

PKR. 15,000 - 20,000/Month

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Job Description

  • Result oriented and self-driven IT Field Engineers are urgently required to deliver the IT customer services. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.Provide IT services and customer support remotely and on customer sites
  • Remote/on-site software installation, level-1, level-2 troubleshooting/maintenance
  • Diagnose errors or technical problems and determine proper solutions with minimum production downtime
  • Coordinate with technical teams for all ongoing issues/activities to resolve within agreed timeline
  • Comprehend customer requirements and make appropriate recommendations/solutions
  • Build positive relationships with customers

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Age:
18 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years (At least 01 to 02 years hand on experience in IT Support role Proficiency in Installation/Troubleshooting Windows and various application software Familiar with Web Server installation/configuration and troubleshooting (IIS) Working knowledge of Remo)
Apply Before:
Nov 03, 2016
Posting Date:
Oct 03, 2016
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