Please turn on your javascript Principle Server Admin Job, Karachi, Lahore, Ibex Global - ROZEE.PK

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Job Description

Key Responsibilities:

·         Support all server and desktop based operating systems and applications, Microsoft Server Windows 2003, 2008/R2 and 2012/R2 - Active Directory, Group Policy deployment/management, Windows Desktops XP, 7 and 8

·         Perform remote diagnostics using enterprise remote control utilities

·         Provide support to customers/teams remotely and over the phone

·         Ensure that the Service Level Agreements (SLA) are adhered to at all times

·         Provide coordination and be an escalation point for the local technical and project teams

·         Participate in Change review meetings to ensure smooth management of changes and releases

·         Manage issues escalated from service desk, ensuring all activities do not cause Service Level Agreements (SLA) violation

·         Support all parts of the infrastructure with a focus on Problem Management of Applications including Core Platforms (Server 2003/2008/2012), Exchange, SQL, Backup solutions, DNS/DHCP/Group Policy

·         Diagnose the cause of problems of incidents escalated from other teams and investigate where possible provide suitable solutions

·         Monitor and make recommendations regarding the performance of servers within the environment

·         Analyze, detect, identify and correct technical problems and deficiencies

·         Provide an active role in maintaining and improving the security of the system

·         Perform detailed analysis on server/system failures or review analysis performed by other teams

·         Determine requirements, design, build, test, implement, maintain and enhance business systems

·         Deliver high quality IT infrastructure solutions, leveraging technologies such as Microsoft Active Directory, Exchange, Lync and virtualization

Required Experience:

·         7 plus years’ experience.

·         Microsoft Exchange Server administration including mail-flow troubleshooting, PowerShell

·         Virtualization - VMware ESX and Hyper V

·         Familiarization with Layer 2/3 switching & VLAN configuration

·         Knowledge of Antivirus Software (i.e. Kaspersky)

·         Backup software (Backup Exec)

Required Skills:

·         Strong analysis, excellent troubleshooting and problem-solving skills

·         Excellent verbal, writing and presentation skills

·         Attention to detail, ability to multi-task and team player

·         Interpersonal and communication skills when dealing with clients

·         Time management to meet deadlines

Job Details

Industry:
BPO
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
7 Years - 10 Years
Apply Before:
Jun 19, 2017
Posting Date:
May 19, 2017
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Ibex Global

BPO - Karachi, Lahore

Delivering superior customer services for over 10 years, IBEX Global is a business process outsource offering an integrated suite of services that supports an expansive array of customer facing solutions. Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutio ...Read More