HR Business Analysts position acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization
Principal Accountabilities
- Collaborate with manager and business stakeholders to refine and prioritize new requirements.
- Deliver annual HR programs such as performance reviews, promotions, succession planning, and action plans resulting from employee surveys.
- Partner with the business throughout the planning and execution for these programs, tying them back to the business strategy.
- Improve organizational design and structure, provide change leadership and management coaching, as well as design and deliver management training.
- Participate in cross group projects such as creation career paths for employees, development of internal processes and policies, plus recognition and retention programs.
- Partner with business on organizational design, workforce planning, succession planning, and skills assessment and development.
- Provide management coaching to front line managers.
- Assess business training needs and conduct 1:1 and group training sessions as appropriate.
- Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.
- Partner with the business to lead both annual and mid-year review processes which focus on performance management and talent development.
- Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling.
- Work with line managers and employees to address all types of employee relations issues, fairly representing all interests.
- Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within the business.
Shift Timings: 01:00 pm to 10:00 pm
Job Details
'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!
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