International Spanish Speaker

ibex Verified

Lahore , Pakistan

Posted Oct 20, 2021 235 views

PKR. 30,000 - 70,000/Month

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Job Description

  • Interact with agents to provide and process information in response to their customer’s inquiries, concerns and requests about products and/or services.
  • Collaborate and build relationships with agents to strengthen service competitiveness
  • Communicate timely back to agents, track and resolve any issues regarding the service
  • Contribute to customer development role
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score while ensuring Compliance

Job Specification:

  • O Levels/Matric or above
  • Age limit: 18-45
  • Good Spanish Language skill
  • Excellent command over English, with good American or Neutral accent
  • Proficiency with MS Office particularly MS Excel
  • Flexibility & Adaptability
  • Customer-centric attitude
  • Emotional Intelligence and Critical Thinking
  • Self-motivated, assertive and responsive

Job Types: Full-time

Job Details

Industry:
BPO
Total Positions:
10 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Nov 21, 2021
Posting Date:
Oct 20, 2021

Work Environments

Supervisor’s gender:
Either
Percentage of female coworkers:
30-39%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
Yes
Dedicated vehicle / Pick-and-Drop:
Yes
Overnight travel requirement:
Occasionally
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ibex

BPO · More than 5000 employees - Lahore

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25, ...Read More

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