JOB PURPOSE – summary of outputs of the job
The SAP Consultant is responsible for the organization and direction of all SAP based services of the group. To ensure that the overall SAP system of the company is sound, stable, well maintained, responsive and supports the company objectives in all directions.
The SAP B1 Consultant is responsible to solve SAP issues of the end user, and be responsive to his internal clients, who rely on functional SAP.
The SAP User is an individual with great company process understanding and has an eye for details that might shortcut company information flow. Due to high integrity and data consistency, he secures the responsiveness of the central database of the company.
DIMENSIONS / Authorities
- Financial:
- Procurement
- Non-Financial:
- Technical qualifies all SAP-related purchase orders and counter signs any system changes requirements.
KEY ACTIVITIES:
- Full cycle project implementation as well as support and enhancement projects.
- Analyzing business processes and conducting gap analysis between SAP Business One solution and the business practices.
- Proficient in using SQL queries, views and stored procedures.
- Customizing forms and developing reports using Crystal Reports
- Performing system configuration, installation, data migration and testing.
- Conducting user training and support activities.
- Automating SAP deployment, configuration and operations.
EXPERIENCE/COMPETENCE/SKILLS/KNOWLEDGE
Essential:
- 3-5 years experience implementing SAP.
- Minimum of 3 full cycles or an ERP implementation project.
- Knowledge of business processes in Finance and Distribution.
- Excellent oral and written communication skills
- Accountable, initiative and able to take ownership
- Excellent analytical and problem-solving skills.
- Strong time-management skills and are able to work in a fast-paced environment. Expertise in data centre management and data governance
- Ability to be mobile and travel for projects
- Experience building sophisticated and highly automated infrastructure.
- Experience in SAP Sizing
- Experience in SAP Installation
- Experience in SAP Backup and Recovery
- Experience in SAP High Availability architecture
PERSONAL QUALITIES
Required for position:
- Open-minded, friendly welcoming behavior, mature presence
- Easy to communicate with
- Honest straight forward personality, that demonstrates his leadership skills in a natural way
- Ability to interface with people at all levels and various backgrounds and cultures
- Approachable, resourceful, driven and motivate with strong influencing communication skills, upward, down and across
- Hard working with the ability to guide direct reports and staff to focus on key success factors supporting sales success, where the function can be to help
- Counseling and coaching ability to new joiners
Skills
Job Details
Diversity Inclusion:
'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!
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