- Develop, modify, maintain and support custom BI reports/dashboards (Excel, MYSQL, MS SQL, SSRS) for both ad-hoc and ongoing needs
- Reporting from various database and reporting platforms
- Develop and set processes for financial/performance reporting
- Interpret data, analyze results, develop trends and pick/report anomalies
- Understanding and implementation of various KPI reports
- Acquire data from primary or secondary data sources and maintain databases and data systems
- Identify, coordinate, and drive improvements (both operational and technical)
- Medium to Advanced knowledge of; MS SQL/MYSQL, Databases, MS Excel, Visio, MS Project and Power BI
Job Details
'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!
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