Customer Service Representative

IBS Tec Verified

Lahore , Pakistan

Posted Jun 20, 2019 661 views

PKR. 30,000 - 50,000/Month

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Job Description

INBOUND UK TAXI BOOKING CAMPAIGN

 

IBSTec One of the fastest growing service provider to its UK customers for Taxi service booking require candidates to answer inbound calls from our passengers and enter booking details on our system.

We commit financial and career growth opportunities to the right candidates who are willing and can commit their 100%

Job Specification:

  • People who have previously lived in the UK will be preferred.
  • People with previous experience of a Taxi Cab Campaign will be preferred.
  • Exceptional communication skills preferably with foreign accent (British).
  • Experience in Call Centre Industry will be preferred.
  • Excellent skills in Customer Management.
  • Complaint Management & Escalation Process.
  • Self-motivated.
  • Good team player.
  • Ability to multi-task.
  • Achieve established standards for call handling quality.
  • Goal-oriented, determined and high-achiever.
  • Shift timings are rotating and you are expected to work on a ROTA

Job Timings: 

5 Days = 10hr x 5 = 50 Hours contract 

or 

6 days = 8hr x 6 = 48 Hours contract

Job Details

Industry:
BPO
Total Positions:
5 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jul 20, 2019
Posting Date:
Jun 20, 2019
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IBS Tec

BPO · 11-50 employees - Lahore

We are specially known as solution providers for complete business process outsourcing with our headquarter based in LONDON (UK). We provide exceptional cost effective outsourcing services to our global clients, helping them to achieve their strategic business goals. Our area of expertise includes. ...Read More

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