Posted Apr 22, 2019
Develop and lead a strong working relationship with distributors in the vicinity / region providing support with regards to all financial matters in a diligent and timely manner
Verify and process customer claims against defined criteria
Share with customers (on query) reconciliation of claims and reasons for deductions, if any
Periodically reconcile all major customers covering at least 80% of the total company’s credit risk
Understand the distributor portal for claims and conduct region wide training for distributorsUnderstand and resolve with HO finance and IT team all issues with regards to the distributor portal
- Ensure that all customer related queries & issues are resolved on a timely basis
Principal Responsibilities
Commercial Controlling
- Responsible for managing and controlling all financial-related activities of invoices, discounts, sales returns, customer claims are accurately performed with the distributors
- Responsible to respond to all distributor queries related to customer adjustments, customer billing and accounting to record customer sales in system
- Ensuring that all above activities are performed on a timely basis
- Ensuring that all customer queries related to the above are addressed on a timely basisEnsuring timely dispatch of all customer related information on a timely basis including invoices, debit notes, credit notes
- Handle customer incoming payments as per bank statement and clearing documents & reconciliation of the bank statement & following up with customer to ensure smooth closure
- Visit customer and periodically reconcile all major customers covering at least 80% of the total company’s credit risk
- Understand the distributor claim portal and play a pivotal role in training all distributors for a successful Go Live
- Address all teething issues with regards to Disitrbutor CCaim Portal Go Live and ensure timely closure
- Ensuring smooth customer relations for any further finance related issue
2. Partnering & controls
- Perform walkthrough on transactions to ensure that all transactions are being posted accurately and any issues are highlighted on a timely basis
- Ensuring that all controls are operating effectively and efficiently
Skills
Job Details
ICON Consultants (Pvt) Ltd
ICON Consultants is a part of TAG Group, which has been in the Professional Services sector since 1998. ICON is a Human Resource Consultancy company, established in 2004 to provide specialized services in the landscape of Recruitment, Training, and Consulting areas. At ICON, skills and expertise cover a wide range of HR activities and initiatives. ICON Consultants are committed to help out their clients by increasing their productivity, through better use of their human resources, to focus on the Mission and achieve real competitive advantages.
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