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Job Description

We are looking forward to adding highly motivated individuals at Night Shift, who can handle queries related to the Press Release Distribution, Customer Support, and Editorial Services on WordPress Editor tool, for international clients (particularly USA) via call, chat, and emails. Amongst these candidates, we will also look for Sales & Lead Generation Experts to add up to our sales team

  • The candidate must possess excellent English communication skills, with the ability to multi-task.
  • Candidates having experience of inbound/outbound calling and web-based services are encouraged to apply.  
  • Knowledge of customer support
  • Must be able to work on WordPress Editor Tool

Duties & Tasks:

  • Provide customer support & technical queries resolution via call, chat & email.
  • Open and maintain customer accounts by recording account information
  • Identify and escalate priority issues per client specifications.
  • Offer alternative & smart solutions in order to meet accuracy & timeline.
  • Take all necessary measures to ensure client satisfaction.

Skills Required: 

  • Excellent communication and presentation skills
  • Fluency in spoken & Written English, correct grammar, comprehension
  • Knowledge of WordPress Editor Tool
  • Excellent customer support skills
  • Approaching targeted leads to close out sales

Its a night shift job               

Job Details

Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
24 - 35 Years
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 18, 2020
Posting Date:
Feb 19, 2020
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Information Technology · 51-100 employees - Islamabad

piCrowdNewswire has one clear goal in life – to leverage new business models, new joint ventures, and new technologies to deploy the next generation marketing technology press release distribution services. Though a deal with Google we are leveraging the world’s leading advertising technology to pro ...Read More

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