Customer Support Executive

IDMPakistan Verified

Karachi , Pakistan

Posted Jul 21, 2017 957 views

PKR. 15,000 - 25,000/Month

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Job Description

IDMPakistan, premier digital marketing training company is looking for an energetic and results oriented telesales and customer service representative.

Main duties include:

Customer service duties:

  • Answer all incoming phone calls
  • Answer all emails
  • Maintrain relationship with current clients via whatsapp, email and phone.
  • Solve all queries of current clients and maintain trust and respect with them
  • Call current clients for installment collections
  • Call current clients for feedback

Telesales responsibilities:

  • Making daily phone calls to potential customers
  • Converting calls into sales
  • Giving a demo of the training over the phone
  • Meeting monthly targets of sales via phone

Essential Skills and Education Required:

  • Graduation (B.com, BBA or equivalent)
  • Having at least 1-3 years of call-center experience
  • Excellent written and spoken English
  • Extraordinary communication skills
  • Ability to work with patience and courtesy in customer relations.
  • Excellent organizational and time management skills.
  • Ability to multi-task and handle a diverse workload.

It will be a PLUS if you possess digital marketing knowledge

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Male
Age:
21 - 34 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Aug 21, 2017
Posting Date:
Jul 21, 2017
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IDMPakistan

Education/Training · 1-10 employees - Karachi

IDMPakistan is Pakistan's premier digital marketing training company.

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