We are hiring a Customer Service Representative to manage customer queries and complaints for US Based company.

You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

*Excellent Communication skills is a must

Responsibilities:

  • Listen and respond to customers’ needs and concerns
  • Provide information about products and services
  • Take orders, determine charges, and oversee billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Research answers or solutions as needed
  • Refer customers to supervisors, managers, or others who can help

Job Details

Industry:
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
May 15, 2021
Posting Date:
Apr 14, 2021

IGET Solutions Pvt Ltd

Call Center · 51-100 employees - Lahore

.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Care Representative

PNY Trainings, Lahore, Pakistan
Posted Apr 23, 2024

Customer Care Representative

PNY Trainings, Lahore, Pakistan
Posted Apr 09, 2024

Customer Care Officer

EFU Life Assurance Ltd, Lahore, Pakistan
Posted Mar 06, 2024

Customer Care Officer

United Bank Limited (UBL), Multiple Cities, Pakistan
Posted Feb 22, 2024
View All
I found a job on Rozee!