Customer Care Representative

IGET SOLUTIONS PVT LTD Verified

Lahore , Pakistan

Posted Apr 14, 2021 119 views

PKR. 30,000 - 60,000/Month

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Job Description

We are hiring a Customer Service Representative to manage customer queries and complaints for US Based company.

You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

*Excellent Communication skills is a must

Responsibilities:

  • Listen and respond to customers’ needs and concerns
  • Provide information about products and services
  • Take orders, determine charges, and oversee billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Research answers or solutions as needed
  • Refer customers to supervisors, managers, or others who can help

Job Details

Industry:
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
May 15, 2021
Posting Date:
Apr 14, 2021
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IGET SOLUTIONS PVT LTD

Call Center · 51-100 employees - Lahore

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