Customer Service Representative

Ilmi City Verified

Lahore , Pakistan

Posted Oct 23, 2021 133 views

PKR. 20,000 - 35,000/Month

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Job Description

ilmi City is looking to hire a full-time Customer Service Representative (CSR). This is for Lahore Office.

Minimum Qualifications:

Minimum Bachelors or equivalent practical experience of 2 years.


  •  Answering customer inquiries, entering and give details about our courses.
  •  Convince students to take admission in our courses.
  •  Investigating customer problems and/or complaints to a successful resolution.
  •  The resource must be fluent in English & Urdu language.
  •  The resource should have a confident personality.
  •  Should have the ability to meet his monthly sales target.
  •  Working effectively in a team environment to meet goals and objectives.
  •  Provide expert answers to questions about courses, pricing, and availability.
  •  Capture clients’ comments and feedback regarding market trends and pricing.
  •  Communicate with customers via phone, email, and chat.
  •  Solve customer problems and find the best possible solutions.
  •  Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
  •  Outbound and inbound call center experience would be added value.
  •  Sales, customer support and follow up through telephone, chat email along with interdependent coordination

Job Details

Job Channel:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
22 - 27 Years
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Nov 24, 2021
Posting Date:
Oct 23, 2021
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Ilmi City

Services · 11-50 employees - Lahore


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