This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Dec 06, 2021 9 views
PKR. 20,000 - 40,000/Month
ilmi City is looking to hire a full-time Customer Service Representative (CSR). This is for Lahore Office.
Minimum Qualifications:
Minimum Bachelors or equivalent practical experience of 2 years.
Responsibilities
- Answering customer inquiries, entering and give details about our courses.
- Convince students to take admission in our courses.
- Investigating customer problems and/or complaints to a successful resolution.
- The resource must be fluent in English & Urdu language.
- The resource should have a confident personality.
- Should have the ability to meet his monthly sales target.
- Working effectively in a team environment to meet goals and objectives.
- Provide expert answers to questions about courses, pricing, and availability.
- Capture clients’ comments and feedback regarding market trends and pricing.
- Communicate with customers via phone, email, and chat.
- Solve customer problems and find the best possible solutions.
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
- Outbound and inbound call center experience would be added value.
- Sales, customer support and follow up through telephone, chat email along with interdependent coordination
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jan 07, 2022
Posting Date:
Dec 06, 2021
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